Tag: White Paper

Digital Transformation, Premium Resources

White Paper: CTRL-ALT-DELETE – time to reboot field service? (2022)

White Paper: CTRL ALT DELETE – Time to reboot field service? ​ Add to Your Personal Library (0) Click Category to Bookmark Public...

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Digital Transformation, Premium Resources

White Paper: Reflect. Rethink. Revise (2022)

New Paradigm of Service Delivery
in partnership with: FIELDSERVICENEWS
An exclusive collection of essays authored by Kris Oldland, designed to help service leaders understand the challenges our industry faces in a post-pandemic world…

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Feature, Think Tank Sessions, Analysis

What is the Role of the non-OEM in Servitization

What is the Role of the non-OEM in Servitization Whilst companies shift from strictly new product sales to instead selling the outcome a...

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Feature, FSN Research

Does asset data analysis require fresh technology or fresh processes?

When it comes to making sure that organizations are then utilizing the data collected effectively, does asset data analysis require fresh technology or fresh processes?

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Feature, Think Tank Sessions, Trending

What is The Motivation of Customers

What is the Motivation of Customers By proactively eliminating potential customer problems and proactively fixing those that arise,...

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Feature, FSN Research, Home

A period of transition where asset data is collected through multiple sources

In our research study, conducted in partnership with ServiceMax, we analyze how service organizations are collecting asset data through multiple sources.

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Feature, Think Tank Sessions, Analysis

Service Consolidation

Service Consolidation Depending on the complexity of projects it may be optimal to consolidate the various service providers under the...

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Feature, Service Operations

Out With the Old, In With the New

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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Feature, FSN Research, FSN Research, Editor's Pick

A key correlation between the extended use of asset data and wider business success

In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.

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Service Strategy, Servitization and Advanced Service Design, Think Tank Sessions

Think Tank Sessions: What is GDPR and how is it affecting businesses in the Field Service Sector?

Think Tank Sessions: What is GDPR and how is it affecting businesses in the Field Service Sector? Add to Your Personal Library (0) Click...

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