Tag: White Paper

Feature, FSN Research, Home

A period of transition where asset data is collected through multiple sources

In our research study, conducted in partnership with ServiceMax, we analyze how service organizations are collecting asset data through multiple sources.

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Feature, Think Tank Sessions, Analysis

Service Consolidation

Service Consolidation Depending on the complexity of projects it may be optimal to consolidate the various service providers under the...

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Feature, Service Operations

Out With the Old, In With the New

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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Feature, FSN Research, FSN Research, Editor's Pick

A key correlation between the extended use of asset data and wider business success

In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.

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Service Strategy, Servitization and Advanced Service Design, Think Tank Sessions

Think Tank Sessions: What is GDPR and how is it affecting businesses in the Field Service Sector?

Think Tank Sessions: What is GDPR and how is it affecting businesses in the Field Service Sector? Add to Your Personal Library (0) Click...

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Feature, Think Tank Session, Editor's Pick

Providing Value for Customers

Providing Value for Customers Creating customer value increases customer satisfaction and the customer experience. In order to achieve this...

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Feature, FSN Research

Understanding what effective use of asset data looks like

In this phase of our research study, conducted in partnership with ServiceMax, we shifted our attention towards how field service companies were utilizing data within their organization.

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Feature, Service Operations

Why do we need to measure service KPIs differently

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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Feature, Think Tank Session, Editor's Pick

How Can Technology Be Used as an Enabler

How Can Technology Be Used as an Enabler Many after-sales service businesses still manage their service parts supply chain efforts through...

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e-Book: 5 KPIs Service Leaders Need to Measure in 2022

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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