Are we actually defining the profile of our service engineers?
Are we actually defining the profile of our service engineers? As we continue to face an aging workforce crisis within the global field...
Do we need to do more to attract veterans into field service?
Do we need to do more to attract veterans into field service? As we continue to face an aging workforce crisis within the global field...
Is hunger to excel a common trait in veterans?
Is hunger to excel a common trait in veterans? As we continue to face an aging workforce crisis within the global field service sector,...
Think Tank Sessions: Digitalization and Disruption (Debrief)
Access the exclusive Field Service News Think Tank Sessions debrief deep-dive ‘Digitalization and Disruption’ with a FSN PRO subscription
“Designed to” or “certified at” – why these two phrases mean very different things in the world of rugged
Ben Baum, Durabook, discusses the importance of genuine third party testing to ensure devices are up to the rigours of day to day field service.
World’s First Industrial Safety Manifesto to Launch in wake of Global Consensus to Pioneer a Safer World Enabled By Technology
Industrial Safety Manifesto offers a blueprint for industry, government, and civil society to tackle the global industrial safety challenge that causes three million deaths annually and an estimated loss of 3.9% of worldwide GDP.
Interview: Customer Success Through Vertically Differentiated Product Leadership, ft. Jim Darragh, Totalmobile
Jim Darragh, CEO, TotalMobile, joins Kris Oldland to discuss the parallels between customer success within the software sector and servitization in field service
Overcoming the workforce shortage crisis with Artificial Intelligence
Overcoming the workforce shortage crisis with Artificial Intelligence The workforce shortage crisis is set to hurt companies of all sizes,...
Do Social Bubbles Show the Way for Service Bubbles Post Covid-19?
Do Social Bubbles Show the Way for Service Bubbles Post Covid-19? As our industry is desperately seeking avenues to return to normality,...
Getac Expands its Line-Up of Fully Rugged Android Tablets with Launch of All-New 10-inch ZX10
Getac has announced the launch of its ZX10 fully rugged tablet, a versatile new 10-inch device built around the Android...