Digital Transformation meets the acceleration of global disruption
We are rapidly moving to a new world. Perhaps the most overt and also important outcome of the pandemic is that the digital transformation...
Reduced overheads are a benefit for service providers but do customers necessarily want cheaper service?
Are your goals aligned with your customers’? Reduced overheads are a benefit for service providers but do customers necessarily want...
Interview: Understanding Remote Service and its Impact on Field Service. Ft. Evans Manolis and Gary York, Help Lightning (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Gary York and Evans Manolis to discuss remote service technology
Interview: How to Achieve Effective Adoption of Remote Service & Augmented Reality. Ft. Clay Barker, Revolution Retail Systems (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium Clay Barker to discuss adoption of remote service technology
Interview: Cool or Tool? What You Should Look for When Selecting a Head-Worn Computer. Ft. Chris Parkinson, RealWear (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Chris Parkinson, Realware to discuss head mounted computing
Research Debrief: Hilbrand Rustema, Noventum, on Best-in-Class Adoption of Remote Service (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined by Hilbrand Rustema of Noventum to discuss the findings of research into remote service
White Paper: Beyond Remote Service: Is now the time to redefine service delivery? (2021)
White Paper: Beyond Remote Service: Is Now the Time to Redefine Service Delivery? Add to Your Personal Library (0) Click Category to...
Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021)
Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021) Add to Your Personal Library (0) Click Category to...
Research Debrief: Understanding Virtual Field Service: Part Two (2021)
Part two of a detailed video debrief on the Field Service News Research study into the rise of remote service technologies within the field service sector.
Research Debrief: Understanding Virtual Field Service: Part One (2021)
Part one of a detailed breakdown of an important FSN Research project undertaken by Field Service News on the introduction of remote service technology
