Research

Digital Symposium, Premium Resources, Research

Research Debrief: Hilbrand Rustema, Noventum, on Best-in-Class Adoption of Remote Service (2021)

Kris Oldland, Editor-in-Chief, Field Service News is joined by Hilbrand Rustema of Noventum to discuss the findings of research into remote service

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Digital Symposium, Premium Resources, Research, Video Content

Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part two (2021)

Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

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Covid Recovery & New Normal, Digital Symposium, Digital Transformation, Premium Resources, Research

Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part one (2021)

Part one of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

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Digital Transformation, Premium Resources, Remote Service Delivery, Research, Written Content

Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021)

Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021) Add to Your Personal Library (0) Click Category to...

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Digital Symposium, Premium Resources, Research, Video Content

Research Debrief: Understanding Virtual Field Service: Part Two (2021)

Part two of a detailed video debrief on the Field Service News Research study into the rise of remote service technologies within the field service sector.

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Digital Symposium, Premium Resources, Research, Video Content

Research Debrief: Understanding Virtual Field Service: Part One (2021)

Part one of a detailed breakdown of an important FSN Research project undertaken by Field Service News on the introduction of remote service technology

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Digital Transformation, Premium Resources, Remote Service Delivery, Research, Written Content

Research Report: Understanding Virtual Field Service (2021)

Executive Briefing: Is Remote First the Default of the New Normal? Add to Your Personal Library (0) Click Category to Bookmark Public...

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Remote Service Delivery, Research, Servitization and Advanced Service Design, Written Content

Beyond the Data: Benchmarking the New Normal from Year Zero

Beyond the Data: Benchmarking the New Normal from Year Zero Add to Your Personal Library (0) Click Category to Bookmark Public...

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Digital Symposium, Premium Resources, Research, Video Content

Research Debrief:  Benchmarking the New Normal – Part Two (2021)

Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

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