Video Content

Digital Symposium, Premium Resources, Video Content

January 1, 2021

Research Debrief: Benchmarking the New Normal – Part One (2021)

Part One of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

Digital Symposium, Premium Resources, Research, Video Content

January 1, 2021

Research Debrief: Benchmarking the New Normal – Part Two (2021)

Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

Digital Symposium, Premium Resources, Video Content

January 16, 2020

Interview: A Capacity Crisis is Looming. The Blended Workforce Could be the Answer. Ft. Steve Zannos, Electrolux (2020)

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Steve Zannos, Electrolux to discuss blended workforces

Covid Recovery & New Normal, Digital Symposium, Digital Transformation, Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Video Content

January 13, 2020

ThinkTank Debrief: Digitalization, Servitization, Recovery (2020)

ThinkTank Debrief: Digitalization, Servitization, Recovery (2020) Add to Your Personal Library (0) Click Category to Bookmark Public...

Digital Symposium, Premium Resources, Video Content

January 13, 2020

PANEL DISCUSSION: The Road to Recovery US Edition (2020)

Kris Oldland, Field Service News, hosts an expert panel of US-based experts to discuss what COVID recovery will look like for the field service sector.

Digital Symposium, Premium Resources, Remote Service Delivery, Video Content

January 10, 2020

COVID Emergency Sessions: Augmented Reality Best Practice (2020)

Kris Oldland, Field Service News and Evans Manolis and Gary York, Help Lightning, discuss how augmented reality can help field service companies in the pandemic