Are the dynamics of customer-centricity set to change or are they the foundations of the new normal?
Exclusive reporting on a key FSN Research study…
Is remote service delivery set to become the default approach of the new normal?
Is remote service delivery set to become the default approach of the new normal?
The Essential Guide to the Blended Workforce (2021)
The Essential Guide to the Blended Workforce (2021) Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate...
Research Debrief: Benchmarking Workforce Management Amongst Service-Centric Companies (2021)
Kris Oldland and Mark Belenky digest the findings of a Field Service News Research study into workforce management challenges amongst field service companies.
Research Report: Benchmarking Workforce Management Amongst Service-Centric Companies (2021)
Research Report: Benchmarking Workforce Management Amongst Service-Centric Companies (2021) Add to Your Personal Library (0) Click Category...
Documentary: The Blended Workforce and the New Normal of Field Service (2021)
An exclusive documentary produced by Field Service News that outlines the challenges and benefits of the blended workforce
Interview: Understanding Remote Service and its Impact on Field Service. Ft. Evans Manolis and Gary York, Help Lightning (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Gary York and Evans Manolis to discuss remote service technology
Interview: How to Achieve Effective Adoption of Remote Service & Augmented Reality. Ft. Clay Barker, Revolution Retail Systems (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium Clay Barker to discuss adoption of remote service technology
Interview: Cool or Tool? What You Should Look for When Selecting a Head-Worn Computer. Ft. Chris Parkinson, RealWear (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Chris Parkinson, Realware to discuss head mounted computing
Research Debrief: Hilbrand Rustema, Noventum, on Best-in-Class Adoption of Remote Service (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined by Hilbrand Rustema of Noventum to discuss the findings of research into remote service
