Month: January 2021

Digital Symposium, Premium Resources

Interview: The Move to Servitization: Ft. Dr Christian Kowalkowski (2021)

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Christian Kowolkowski to discuss servitization

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Digital Symposium, Premium Resources

Interview: The Pandemic has accelerated digital adoption – what’s next for service businesses? Ft. Martin Summerhayes (2021)

Interview: The Pandemic has accelerated digital adoption – what’s next for service businesses? Ft. Martin Summerhayes (2021)...

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FSM Technology, Premium Resources, Written Content

White Paper: Intelligence Flow (2021)

White Paper: Intelligence Flow (2021) Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate Category Public...

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Digital Symposium, Premium Resources, Research, Video Content

Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part two (2021)

Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

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Covid Recovery & New Normal, Digital Symposium, Digital Transformation, Premium Resources, Research

Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part one (2021)

Part one of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

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Digital Transformation, Premium Resources, Remote Service Delivery, Servitization and Advanced Service Design, Written Content

White Paper: Beyond Remote Service: Is now the time to redefine service delivery? (2021)

White Paper: Beyond Remote Service: Is Now the Time to Redefine Service Delivery? Add to Your Personal Library (0) Click Category to...

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Digital Transformation, Premium Resources, Remote Service Delivery, Research, Written Content

Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021)

Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021) Add to Your Personal Library (0) Click Category to...

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Digital Symposium, Premium Resources, Research, Video Content

Research Debrief: Understanding Virtual Field Service: Part Two (2021)

Part two of a detailed video debrief on the Field Service News Research study into the rise of remote service technologies within the field service sector.

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Digital Symposium, Premium Resources, Research, Video Content

Research Debrief: Understanding Virtual Field Service: Part One (2021)

Part one of a detailed breakdown of an important FSN Research project undertaken by Field Service News on the introduction of remote service technology

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