Author: Kris Oldland

FSN Research

Has the mood of optimism amongst the SMBs of the field service sector diminished as the pandemic drags on?

Has the mood of optimism amongst the SMBs of the field service sector diminished as the pandemic drags on?

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Digital Transformation, Feature

Research – We Need to Give Far More Consideration to How We Incorporate Remote Services into Service Revenue Models

We Need to Give Far More Consideration to How We Incorporate Remote Services into Service Revenue Models

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Digital Transformation, Feature

Research – Benefits of Adopting a Remote First Approach to Service Delivery

As we continue our series analysing an exclusive Field Service News Research project run in partnership with Salesforce we now turn our...

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Feature, FSN Research, Analysis, Home

In an age of information, does critical data remain locked away in business silos?

To be used effectively data must break free of silos. In a new series of features from the latest Field Service News Research study hosted...

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Digital Transformation, Feature

How Companies Can Achieve Successful Service Delivery in the New Normal

How Companies Can Achieve Successful Service Delivery in the New Normal Kris Oldland, Editor-in-Chief, Field Service News is joined on the...

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FSM Technology, News

Complete Shutter Doors Boost Productivity by 20% with BigChange Tech

Industrial doors company Complete Shutter Services has doubled its business and boosted productivity by 20 percent since implementing field...

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Digital Transformation, News

ADTANCE Delivers Industrial Customer Service Solution for Microsoft Teams

ADTANCE, a leading international After-Sales Service technology platform provider for manufactures, industrial companies, and mechanical...

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Digital Transformation, Feature

Guide to Mobile IoT: Introduction of a New Age

Mobile Connectivity – An Evolution of Industrial Value. In the first feature of a series of excerpts from a recent white paper...

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Digital Transformation, News

FUJIFILM Healthcare Europe Deploys ServiceMax To Support Outcome-Based Medical Solutions

ServiceMax, Inc., a leader in asset-centric field service management, has announced that FUJIFILM Healthcare Europe has selected and...

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Digital Transformation, News

Help Lightning Acquires Fieldbit

Help Lightning, the leading provider of remote visual assistance software, announced today the acquisition of Fieldbit, an augmented...

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