e-Book: Transforming Customer and Employee Experience with Connected Field Service
e-Book: Transforming Customer and Employee Experience with Connected Field Service Field service teams are facing whole new challenges to...
Think Tank Sessions: How will regulations drive digital transformation requirements for field service companies?
In this Think Tank we take a deeper dive into regulations and how will they drive digital transformation requirements for field service companies.
White Paper: CTRL-ALT-DELETE – time to reboot field service? (2022)
White Paper: CTRL ALT DELETE – Time to reboot field service? Add to Your Personal Library (0) Click Category to Bookmark Public...
White Paper: Reflect. Rethink. Revise (2022)
New Paradigm of Service Delivery
in partnership with: FIELDSERVICENEWS
An exclusive collection of essays authored by Kris Oldland, designed to help service leaders understand the challenges our industry faces in a post-pandemic world…
What is the Role of the non-OEM in Servitization
What is the Role of the non-OEM in Servitization Whilst companies shift from strictly new product sales to instead selling the outcome a...
Does asset data analysis require fresh technology or fresh processes?
When it comes to making sure that organizations are then utilizing the data collected effectively, does asset data analysis require fresh technology or fresh processes?
What is The Motivation of Customers
What is the Motivation of Customers By proactively eliminating potential customer problems and proactively fixing those that arise,...
A period of transition where asset data is collected through multiple sources
In our research study, conducted in partnership with ServiceMax, we analyze how service organizations are collecting asset data through multiple sources.
Service Consolidation
Service Consolidation Depending on the complexity of projects it may be optimal to consolidate the various service providers under the...
Out With the Old, In With the New
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
