Interview: Evolution of an Entire Industry Through the Use of Remote Service Technology. Ft. Alessandro Borzacchi (2021)
Kris Oldland, Editor-in-Chief, Field Service News talks to Alessandro Borzacchi, Rail Cargo Italia about how they embraced remote service delivery
The Essential Guide to the Remote Assistance (2021)
The Essential Guide to the Remote Assistance (2021) Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate...
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021)
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021) Add to Your Personal Library (0) Click...
Beyond the Data: Benchmarking the New Normal from Year Zero
Beyond the Data: Benchmarking the New Normal from Year Zero Add to Your Personal Library (0) Click Category to Bookmark Public...
Research Debrief: Benchmarking the New Normal – Part One (2021)
Part One of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector
Research Debrief: Benchmarking the New Normal – Part Two (2021)
Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector
Research Report: Benchmarking the new normal from year zero (2020)
Research Report: Benchmarking the New Normal from Year Zero Add to Your Personal Library (0) Click Category to Bookmark Public...
The Era of Connected Field Service is Upon Us
The Era of Connected Field Service is Upon Us
Interview: A Capacity Crisis is Looming. The Blended Workforce Could be the Answer. Ft. Steve Zannos, Electrolux (2020)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Steve Zannos, Electrolux to discuss blended workforces
Interview: The Core Principles of Leveraging the Blended Workforce. FT. Samir Gulati & Frank Gelbart, ServicePower (2020)
Kris Oldland, Editor-in-Chief, Field Service News is joined by Frank Gelbart and Samir Gulati of ServicePower to discuss the blended workforce.
