kris oldland

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Digital Transformation

Ecosystem to Deliver Services

Ecosystem to Deliver Services In todays connected word, people expect to engage and be engaged by organisations in new ways, in ways that...

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FSM Technology, Premium Resources

White Paper: Improving the service to cash cycle & boosting the service P&L through digitalisation (2022)

White Paper: Improving the service to cash cycle & boosting the service P&L through digitalisation Add to Your Personal Library...

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Premium Resources, Remote Service Delivery

White Paper: Building an effective service model with remote service as the default  (2022)

White Paper: Building an effective service model with remote service as the default Add to Your Personal Library (0) Click Category to...

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Feature, Home, Service Operations

Why Do Some Service Organisations Have That Spark of Ingenuity in their DNA?

Why Do Some Service Organisations Have That Spark of Ingenuity in their DNA? In October 2021, Field Service News hosted the inaugural...

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Digital Transformation, Premium Resources

White Paper: CTRL-ALT-DELETE – time to reboot field service? (2022)

White Paper: CTRL ALT DELETE – Time to reboot field service? ​ Add to Your Personal Library (0) Click Category to Bookmark Public...

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Premium Resources, Solutions Theatre

The Journey to Dynamic Scheduling: Amazing Expert Case Study

Kris Oldland, Founder Field Service News Explains Why He Believes Servitization Is Not a Journey But is Actually A Spectrum Of Field Service Offerings

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Digital Symposium, Digital Transformation, Premium Resources, Remote Service Delivery

Interview: Why Konica Minolta forged their own path forward with remote first as a default

Interview: Why Konica Minolta forged their own path forward with remote first as a default Add to Your Personal Library (0) Click Category...

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Feature, FSM Technology

Hands-On Review: Durabook R8 Rugged Tablet

Kris Oldland, Editor-in-Chief, gives his honest thoughts on the Durabook R8 rugged tablet in this hands-on review….

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Digital Transformation, Premium Resources, Research

Beyond the Data: Asset Data Flow Beyond the Silo of Field Service

Executive Briefing: Is Remote First the Default of the New Normal? Add to Your Personal Library (0) Click Category to Bookmark Public...

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Premium Resources, Resources, FSN Free

Research Debrief: The relationship between Field Service and Fleet Management

The relationship between Field and Fleet (2023) Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate Category...

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