Think Tank Sessions: Alignment with the Client to achieve Customer Success
Think Tank Sessions: Alignment with the Client to Acheive Customer Success The most crucial aspect of establishing an effective route to...
Why IFS were acknowledged as FSM Solution provider of the year
Why IFS were acknowledged as FSM Solution provider of the year In October 2021 Field Service News hosted the inaugural European Field...
#FSN20: Ged Cranny – Moving to remote first by default
Chris Hird is joined by Ged Cranny a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
Comparative Analysis: How and when customer feedback is collected
How & When Customer Feedback is Collected In the next in our series of comparative analyses across a global study and a follow-up UK...
Think Tank Sessions: Digitalization and Disruption (Debrief)
Access the exclusive Field Service News Think Tank Sessions debrief deep-dive ‘Digitalization and Disruption’ with a FSN PRO subscription
Think Tank Sessions: Educating the Client to Succeed with Customer Success
Think Tank Sessions: Educating the Client to Succeed with Customer Success Educating the client may seem odd, but it can often be the case...
#FSN20: Rajat Kakar – Technology is no longer holding back service evolution
Kris Oldland is joined by Rajat Kakar a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
#FSN20: Patrick Jansen – Data, Disruption, Turbines and People
Chris Hird is joined by Patrick Jansen a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
Comparative Analysis: Understanding the metrics being used to measure customer satisfaction
Comparative Analysis: Understanding the metrics being used to measure customer satisfaction In the next in our series of comparative...
BearingPoint and IFS joint venture confirmed: Arcwide to launch in April 2022
BearingPoint and IFS today announced that they have formed a joint venture named Arcwide. The new firm will be formally launched in April...
