#FSN20: Ged Cranny – Moving to remote first by default
Chris Hird is joined by Ged Cranny a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
Think Tank Sessions: Digitalization and Disruption (Debrief)
Access the exclusive Field Service News Think Tank Sessions debrief deep-dive ‘Digitalization and Disruption’ with a FSN PRO subscription
European Field Service Awards 2021 Winners. IFS – Best Overall FSM Solution
Mark Brewer joins Kris Oldland two discuss their recent acknowledgment as best overall FSM solution at the European Field Service Awards
Research Debrief: The impact of asset data flow beyond the silo of field service operations (part one)
Part one of an in-depth research debrief into a study by FSN Research and ServiceMax into asset data flow within field service
Interview: Why Konica Minolta forged their own path forward with remote first as a default
Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Kris Oldland to discuss their remote-service journey and explain why they developed their own internal remote-service delivery solution AIRe Link.
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The experience economy will lead to a need for better customer relationships
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Data, like oil, needs processing to add value
Data, like oil, needs processing to add value Field Service News and ServiceNow have recently partnered on an exclusive new white paper...
We need to rethink training in field service
We need to rethink training in field service Field Service News and ServiceNow have recently partnered on an exclusive new white paper...
Effective IoT strategy needs executive buy-in across a business
Effective IoT strategy needs executive buy-in across a business Field Service News and ServiceNow have recently partnered on an exclusive...
